Privacy Policy

Cyrah Events, whose headquarters is at Ch Moise Duboule 49 1209 GENEVA, informs users of the website cyrah-events.com, as well as its clients, through this confidentiality policy, of the data processing that it carries out as responsible for treatment.

By producing effects on Swiss territory, Cyrah Events complies with the Federal Data Protection Law of September 25, 2020.

1- Scope of application

This privacy policy (hereinafter “Policy”) applies regardless of the means or support used to access our website and sets out the conditions under which, during your browsing, we collect, use and store information about you, and the choices you have regarding the collection, use and disclosure of that information.

It also applies to all of the services that we provide as part of our activities.

By accessing this website or contracting with us, you acknowledge that you have read, understood and agreed to be subject to the conditions provided for in this Policy.

2- Definitions

Personal data: all information concerning an identified or identifiable natural person.

Processing: any operation relating to personal data, whatever the means and processes used, in particular collection, recording, conservation, use, modification, communication, archiving, erasure or destruction of data.

Data controller: the private person or federal body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Processor: the private person or federal body which processes personal data on behalf of the data controller.

Data security breach: any security breach resulting in accidental or unlawful loss of personal data, modification, erasure or destruction, disclosure or unauthorized access to such data.

3- When you browse our website

3.1 Data collected

3.1.1 Navigation data

When you browse our website, we may collect

the following information about you:

– Your IP address;

– The date and time of your visit;
– The browser used;
– The brand of equipment you are using to connect.

3.1.2 Contact data

In addition, when you make a contact request/book an event, we collect, with your consent, the following information:

– Your first and last name;
– Your email address ;
– Your phone number
– Your bank card number and its expiration date

3.1.3  Data from a social network

When you authorize a third-party social network (such as Facebook, Twitter, LinkedIn, YouTube, etc.) to share with us, we may receive any data you share publicly on that social network and the data that is part of your profile. This may include basic account data (e.g. name, email address, gender, date of birth, city of residence, profile picture, user ID, friends list, etc.) and any other information or activity that you authorize the third-party social network to share.

To learn more about how we receive data about you from third-party social networks or to stop sharing your data on these social networks, we invite you to consult the terms of use of these social networks.

3.2 Purposes of data use

As the controller of the personal data we collect on our site, this article describes the purposes for which we process your data. Not all data use purposes apply to all users.

3.2.1 Service supplies

We use your contact data to respond to your requests for contact, event reservation or accommodation.

3.2.2 Marketing

We use your data to send you information about our services or to develop a more direct relationship with you.

3.2.3 Personalization

We use your data to analyze your preferences and habits, personalize your experience on our site, and optimize our site for you and your computer. This also allows us to offer you content that better matches your interests.

3.2.4 Pursuit of our legitimate interests

Your data may also be used to pursue our legitimate interests, which includes monitoring the use of our site, as well as investigating any complaints we may receive, from you or third parties.

3.3 Cookies

When you visit our website, data may be stored in or retrieved from your browser, usually in the form of cookies.

This information may relate to you, your preferences or your device and is primarily used to ensure that the website functions properly.

We inform you that when browsing our website, these types of cookies are used.

3.3.1 Necessary Cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are generally established as a response to actions you have taken that constitute a request for services, such as logging in or filling out forms. You can configure your browser to block or be informed of the existence of these cookies, but certain parts of the website may be affected.

3.3.2 Performance cookies

These cookies allow us to determine the number of visits and traffic sources, in order to measure and improve the performance of our website. They also help us identify the most/least visited pages and evaluate how visitors navigate the website.

3.3.3 Cookies for targeted advertising

These cookies may be set up on our website by our advertising partners. They may be used by these companies to build a profile of your interests and provide you with relevant advertising on other websites.

You can disable them through your browser security settings.

4- When you are a customer of Cyrah Events

4.1 Collected data

4.1.1 Identification data

When you contract with us, we collect information that identifies you such as:

– Your first and last name;
– Your postal address;
– Your email address;
– Your phone

4.1.2 Financial data

We also collect financial information about you, such as:

– Your bank card number and its expiration date

4.2 Purposes

As part of the performance of our services, we process your personal data for the following purposes:

– Contractual execution;
– Accounting management;
– Guaranteed reservation of your accommodation/events

However, we point out that not all objectives apply to all clients.

5- Recipient categories

5.1 Subcontracting

We use subcontractors and external service providers to manage and/or maintain our website, accounting management and advertising.

When we use subcontractors, we ensure that they apply technical and organizational security measures at least equivalent to those we put in place to guarantee the security of the subprocessed personal data.

5.2 Transmission to third parties

We may transmit your data to third parties if the law or the request of a

judicial or administrative authority requires it, to protect our rights or interests.

6- Data Security and Privacy

We have implemented adequate security measures (technical and organizational) in accordance with legal requirements and the rules of the art taking into account the risks incurred to protect your data against any accidental or intentional manipulation, loss, destruction, communication or against unauthorized access.

7- Communications abroad

Your data may be processed in European Union countries.

These communications abroad are governed by one of the guarantees provided for in art. 16 para. 2 of the nLPD, thus ensuring the security of your personal data:

– Guarantee provided for in art. 16 para. 2

However, in the event of transfer to third parties established in countries which do not ensure a sufficient level of data protection, we will take appropriate protection measures, such as signing standard contractual clauses.

8- Your rights

You have the possibility to ask us for access, rectification, transmission or erasure of your personal data.

To exercise your rights, please contact us using the contact details provided at

“Contact” paragraph.

9- Contact

For any questions relating to this Policy, the processing of personal data that we carry out or to exercise your individual rights, please contact us at the following address: jocelyne.beltran@cyrah-events.com.

10- Update

This Policy may be modified depending on legal, operational and strategic developments. Any updates will be available on this same page. Please check it regularly.